EMT Practice Test

1. Question Content...

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Question1: As an Administrator, you can maintain Settings at different levels. Which statements explain how you apply these settings? Note: There are 2 correct answers to this question.

Question2: What objects can you create/update in MDM module? Note: There are 3 correct answers to this question.

Question3: You are an administrator responsible for maintaining settings at account and company level. Which of the following settings would you maintain in company level? Note: There are 2 correct answers to this question.

Question4: Which is the recommended browser for screen configuration tool? Choose the correct answer.

Question5: Who Typically creates Smartform Templates in SAP Field Service management? Choose the correct answer.

Question6: You are a consultant who needs to explain the Reserved material features of SAP Field Service Management? Which statements can you use to describe the capabilities of reserved material? Note:
There are 2 correct answers to this question.

Question7: Which statements apply to Reserved Material? Note: There are 2 correct answers to this question.

Question8: What aspect of SAP Field service management helps meet customer expectations for real time services.
Choose the correct answer.

Question9: What are activities done by the crowd owner? Note: There are 3 correct answers to this question.

Question10: What are the some main security characteristics of the SAP Field Service management Mobile App.?
Note: There are 2 correct answers to this question.

Question11: Where in the SAP Field Service Management Mobile App can you capture Customer Signature? Note:
There are 2 correct answers to this question.

Question12: What are the platforms supported for SAP Field Service mobile App? Note: There are 3 correct answers to this question.

Question13: What functionality is possible when the smart formtemplate is set to translation status? Choose the correct answer.

Question14: Which Scenario do you need a service call instead of an activity in SAP Field Service management? Note:
There are 2 correct answers to this question.

Question15: The Dispatcher drags and drops a service call onto technician's schedule on the planning board. What must happen next to allow the technician to sync and view the assigned service call on mobile app?
Choose the correct answer.

Question16: Whichof the following elements can be used in Smart forms? Note: There are 3 correct answers to this question.

Question17: As an administrator,which actions you can take on the time and material journal tab? Note: There are 3 correct answers to this question.

Question18: In Which steps of the end to end service process does SAP Field service management contribute to the overall customer experience? Note: There are 2 correct answers to this question.

Question19: What assumptions / facts go for Querying? Note: There are 2 correct answers to this question.

Question20: What object corresponds to the service call in ERP? Choose the correct answer.

Question21: You want your customers to be able to create service request from the self-service portal. What are the pre-requisites for providing this function? Note: There are 3 correct answers to this question.

Question22: Which of the following statements are correct? Note: There are 2 correct answers to this question.

Question23: Which customizations are possible with the Screen Configuration feature? Note: There are 3 correct answers to this question.

Question24: Which web service is used when integrating FSM? Choose the correct answer.

Question25: Customer cannot request service, what is the reason? Choose the correct answer.

Question26: Which of the following steps can you perform in the planning board as a dispatcher? Note: There are 2 correct answers to this question.

Question27: What is the purpose of visibility condition in Smartforms? Note: There are 2 correct answers to this question.

Question28: What needs to be selected when the Time &Material entry has to be send back to the technician again?
Choose the correct answer.

Question29: Which object corresponds to service call in C4C? Choose the correct answer.

Question30: What are prerequisites when integrating FSM with SAP CRM? Note: There are 2 correct answers to this question.

Question31: Which module in SAP Field Service management is used to create documentation and guidelines for Service Execution? Choose the correct answer.

Question32: What are the approval statuses in Time &Material journal? Note: There are 3 correct answers to this question.

Question33: Where can you define the user access to the SAP Field Service management Mobile app? Choose the correct answer.

Question34: Which Field is Mandatory when creating a service call on SAP Field Service Mobile App? Choose the correct answer.

Question35: Which actions can you use in a Business Rule configuration? Note: There are 3 correct answers to this question.